Refund policy

Except in case of incorrect or damaged shipments, ALL SALES ARE FINAL.

Damages and issues
Please inspect your order upon reception. In case of an incorrect or damaged shipment, please contact us immediately at support@shirakipress.com

Exceptions / non-returnable items
We do not accept returns on sale items or gift cards.

Refunds
If we decide to issue a refund, you'll be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@shirakipress.com.